Cycle Dog wants you and your dog to be happy with your purchase from cycledog.com.  If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one.  You can return a product for up to 30 days from the date you purchased it. Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt/email invoice.

If you have any problems with using our products, send it back to us and we will repair it free of charge for the useful life of the product. For items such as Ecolast toys that can’t be repaired, we will replace at no cost.  Just fill out a warranty form here & submit along with an image of the product.

Please contact us for further assistance.